|    Register
   
Sunday, February 05, 2012
About Us

Above all else, exceed the customer’s expectations.  Reliable Insurance Solutions, Inc. is in business to do just that, exceed your expectations in quality products and value-added service.

Reliable Insurance Solutions, Inc. was founded in 2002 by Kurt and Melissa Watt.  Kurt is the principal agent with over 15 years experience.  Melissa is a licensed agent servicing personal lines clients.  Lisa Dillon joined the agency in 2005 and is a licensed agent and principal customer service representative for our personal lines clients.  Bonnie Salisbury joined the agency as a licensed agent and commercial lines service representative.  Together, these professionals bring over 50 years of experience in the insurance industry to the agency.

As an independent insurance agency, we serve you first.  We take the time to understand your situation, diagnose your exposures, and develop a customized insurance and risk management program to meet your needs.  We look forward to serving you in West Lafayette, Indiana.

WHY CHOOSE RELIABLE INSURANCE SOLUTIONS?

Our purpose is to provide exceptional insurance solutions with reliable service at the lowest cost possible while operating on three basic principals; do what’s right, do the best we can, and treat others as we would like to be treated. Reliable Insurance Solutions has the following agency standards. We promise to:

  • Return your call within 4 business hours (if you get our voicemail).
  • Invite you to come in and review your policies/coverage each year.
  • Counsel you on risk management options.
  • Be your insurance advocate, always putting your interest first.
  • Offer you the best coverage at the most competitive rates possible.

We believe the ultimate test of your insurance program is claims service. When a claim occurs, our staff will work with you to insure the situation is handled quickly and equitably.

We don’t do extraordinary things;
we do ordinary things extraordinarily well.

 

What Our Customers Say
Reliable Insurance Solutions not only saved me money with auto and homeowners insurance combined in one package, but the customer service was exceptionally. Lisa was very helpful in obtaining quotes and helping me through the whole process. I highly recommend Reliable Insurance Solutions.
-Karla S
Lafayette, Indiana
Saved $1,220 per year on his auto & homeowners insurance.
-Tom C.
Otterbein
Saved $480 per year on his home/auto/umbrella insurance policies.
-Wayne M
West Lafayette
Saved $1,431 per year on his auto & homeowners insurance.
-John B
West Lafayette
Saved $468 per year on his auto insurance.
-Tom A
Goodland

Our Pledge

Reliable Insurance Solutions is an independent agency whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are commited to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance that is right for you, your family, or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 service for our customers, offering any or all of the following:
    • 24-hour voice mail service
    • E-mail
    • Our website, www.reliableinsurancesolutions.com
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.


Insurance Companies

Progressive Drive Insurance - Reliable Insurance Solutions - West Lafayette, Indiana

 

 

 


Copyright 2011 Reliable Insurance Solutions - West Lafayette, IN 47905     |    Privacy Statement    |    Terms Of Use